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Apr 13, 2022 Thought Leadership

SaaS Monetization Platform Provides Boundless Billing for Communication Service Providers

When we think of communication service providers (CSPs), we likely focus on the phone companies that have enabled us to call and text each other for years. And while those are still undoubtedly big players in the communication space, today’s CSP industry expands beyond telecommunications into all types of applications and services that keep us connected around the globe, 24/7. These include B2B and B2C companies that offer cell phone service (with all the add-ons we know and love), digital mess… Read More Apr 05, 2022 Thought Leadership

Maximizing Customer Value with Enhanced Usage-Based Pricing Models

As companies look to differentiate themselves from competitors in crowded markets, the most effective approach is to look for ways to maximize value for customers. With this in mind, usage-based, or consumption-based pricing has gone from an interesting differentiator to a must-have for many companies across every industry. Why? These models unlock opportunities for businesses to drive new, incremental revenue beyond the subscription while giving budget-conscious customers the power to pay for … Read More Mar 30, 2022 Thought Leadership

Believe It Or Not, Billing Is a Key Part of the Customer Experience

When we think of customer experience, our minds likely jump straight to helping a customer select just the right product or service, showing them how to get the most out of their investment, delivering orders on time, and packaging products in attractive ways. All of this is key to the customer experience. Still, there's another piece that we don't often think of, which can have a powerful impact on whether a customer becomes a one-time buyer or a lifelong evangelist. That piece is the billing… Read More Mar 22, 2022 Thought Leadership

Collections & Dunning: An Integral Part of the Billing Process

When we talk about the quote to cash process in billing, we focus a lot on usage data mediation, ensuring every client receives an accurate, clear, and timely invoice. Moreover, we focus on compliant revenue recognition. But what happens after that invoice goes out the door and before revenue gets recorded? What occurs when collecting payments from customers? This process of receiving payments from customers (and tracking down late payments as necessary) is called collections and dunning. Colle… Read More Mar 15, 2022 Thought Leadership

Why B2B & B2C Business Must Modernize Their Billing Software

In today's buying landscape, both B2B and B2C buyers are more empowered than ever to spend their hard-won financial resources with brands that can truly meet their needs—for convenience, data security, ethical alignment, monetary value, and more. A 2021 Forrester report, “The Future of Buying Requires Rapid and Repeated Business Reinvention,” identifies four forces in particular that are changing the way B2B and B2C consumers shop: The growth of marketplacesDemand for great experiences—not ju… Read More Mar 08, 2022 Thought Leadership

The Importance of Security in Subscription Billing

With booming subscription billing needs across industries, there’s one critical question that’s easy to overlook: is your billing platform trustworthy? With subscription and usage-based billing gaining ground in every industry—and businesses looking to replace their outdated billing systems to keep up—vendors are popping up left and right, claiming to be the perfect solution for complex billing needs. In fact, the subscription and billing management market is projected to top $15 billion by 202… Read More Mar 01, 2022 Thought Leadership

5 Things Every CFO Needs to Know About Subscription Billing

As more and more businesses in every industry are shifting to subscription models, the benefits of these models—from revenue predictability to customer loyalty—have become increasingly apparent. And yet, successfully embracing subscription models requires a little more effort than simply declaring the switch. Businesses that want to reap the benefits of subscriptions have to be prepared, with billing systems in place that enable them to take full advantage of everything these models have to off… Read More Feb 22, 2022 Thought Leadership

Gotransverse in Forbes: What CEOs Need to Know About Subscription Billing

“To create a successful subscription revenue model, organizations need to pay attention to the details and understand how a subscription business works. Otherwise, they will be driving churn rather than revenue.”- James Messer, founder, and CEO, Gotransverse, in Forbes Recurring revenue is an attractive prospect in just about every industry. Subscription models empower businesses to forecast revenue and growth better, which both company leaders and investors like to see. However, successfully i… Read More Feb 15, 2022 Thought Leadership

The Importance of Cloud-Based Billing Software

Businesses today are looking to provide maximum value to their customers and increase their revenue potential through complex pricing models, streamlined billing processes, and the capability to manage high volumes of transactions from across the globe. To achieve all this - while staying competitive in this rapidly changing, disruption-prone, consumer-centric market - the savviest businesses are shifting from on-premise to cloud-based billing. In fact, the widespread adoption of cloud-based bi… Read More Feb 08, 2022 Thought Leadership

GDPR and the Importance of Security in Billing

We wrote recently about the importance of finding a subscription billing management platform you and your customers can trust to keep both their personal and financial data private through security best practices and regulatory compliance. You can read the full post here, but the bottom line is that now more than ever, personal data is at the top of mind for both businesses and their customers. To tackle this subject, we ask ourselves the following questions: How much is being stored? How is i… Read More