Changing the way
businesses do billing

James Messer is Co-founder and CEO of Gotransverse, a 25-year veteran of global enterprise software with a focus on monetization. He served as Vice President of Sales for LHS Group, one of the largest implementation and support networks in the global customer care and billing marketplace with more than 300 customer sites worldwide and 18 global and regional partners. James later served as Vice President of Sales for Sema Group plc, which became the world leader in communications software and solutions after the acquisition of LHS for $4.75 billion. Sema then surpassed all global competitors in revenue, subscribers, sites, and solutions. Related to B/OSS, James also served in senior management positions for CSG Systems, US Telecom Advanced Telecom Service (sold to CSG), and TechnoCom Wireless – a leader in wireless location-based services. Additionally, James also served as Vice President of Federal Programs for Schlumberger (NYSE: SLB), and served on the staff of U.S. Senate Leader Bob Dole focusing on telecommunications, IT, and foreign policy. James also participates as a partner in Spectrum Five LLC, the largest holder of DBS spectrum with full U.S. coverage.

Geoff has over 30 years of experience in the tech sector, with a 25+ year focus on the billing industry. Prior to joining Gotransverse, Geoff was associate vice president for business support service product offerings at Comverse Technologies. Geoff led the Product Management team for through the creation and market introduction of Comverse ONE. Comverse ONE led the way in full pre-paid and post-paid billing from a single product and was subsequently acquired by Amdocs. Geoff joined Gotransverse in a product management role before becoming the Chief Operating Officer and more recently Chief Product Officer. As chief product officer he is responsible for the product management, architecture and engineering of the Gotransverse solution.

Sean joined Gotransverse in February of 2018 as Vice President of Finance and is responsible for the finance and legal functions. Prior to Gotransverse, Sean held progressive leadership roles at Upland Software, Dell Computer, and Continental Airlines. He is a senior executive with more than 25 years of experience in finance and operations management with expertise in leading complex business analysis, aligning strategy, and driving operational excellence.

Sean enjoys traveling, live music, spending time with friends and family, and being active outdoors. He graduated with a bachelor’s degree from the University of Arizona and still claims it’s only a dry heat.

Ross leads our Professional Services and Implementation teams. He has extensive eBusiness, Business Analysis, and Program Management background and is known for building innovative solutions and driving change throughout organizations for more than 15 years. Ross has been able to evaluate cutting edge digital technology, build execution plans, and deliver exceptional results based on proven implementation. He oversees and supports all our projects for new customers and leads growing internal and external departmental teams that focus on implementations. Ross ensures that our implementations are completed on time, within budget, and meet client expectations.

Before joining the team at Gotransverse in 2016, Ross spent the first decade of his career at National Instruments performing various roles like program strategy/delivery, web site leadership, IT planning, and portfolio management, and operations management. Ross holds a Bachelor of Business Administration degree in Management Information Systems from the University of Texas, where he was also a NCAA championship swimmer.

Tim brings more than 30-years of end-to-end billing and customer management to Gotransverse. Tim was the Director of Sales Engineering at ACE*COMM, where he supported a global sales effort of telecommunications back-office solutions. Tim was one of the original employees of Birch Telecom, a CLEC with services in 26 states. His roles included Chief Architect and Developer of Birch’s first retail rating, mediation, and billing system. Tim also led Birch’s Systems Administration and Development with expertise in data migration from legacy back-office and billing systems. Prior to Birch, Tim co-founded a software development company that specialized in billing solutions; in fact, he helped develop the client software for Qualcomm’s OmniTracs platform – a project that became part of the foundation of one of Qualcomm main product lines, which remains active today. Tim’s company also provided a turnkey billing and accounting solution to mid-range logistics companies throughout the U.S. and Canada.

Eric McCraw leads Gotransverse as the new VP of Operations. Previously, he was the Director of SaaS Operations that positioned Gotransverse for success in building and growing high-functioning technical teams and managing large, complex infrastructure environments. Prior to joining Gotransverse, Eric worked at National Instruments for 21 years in many different roles where he developed a strong background in software development, systems engineering, and building strong global operation teams. He holds a degree in Information Systems Management from the Rawls College of Business at Texas Tech University.

Henryk joined Gotransverse in October 2022, and immediately established himself as a leader in customer success and technical support. Prior to his role at Gotransverse, Henryk earned a B.Sc. in Chemical Engineering from Western University, and an M.Sc. from Hong Kong University of Science & Technology.

His studies and his career took him to Canada, Hong Kong, and Germany; he worked as a Business Development Analyst, Project Manager, and Strategy & Governance before moving into Customer Success.

As the Senior Director of Customer Success, Henryk's responsibilities mirror his current role: leading the customer success team, building strong relationships, improving Gotransverse’s operational maturity.

Henryk's global experience, educational background, and passion have allowed him to understand customer needs and work collaboratively to resolve issues with unparalleled precision. Outside of work, Henryk enjoys live music and football. He is also an avid cyclist.
His crowning achievement: cycling 340 km (211 miles) in a single day, in just 16 hours!

His commitment to professional and personal pursuits reflects a holistic approach to life—a driving reason, and model example, for recruitment, stay, and continued promotion at Gotransverse.

Meredith leads the human resources function at Gotransverse as the Head of People Operations and Development. Prior to joining Gotransverse, she worked at several technology organizations in human resources as a generalist, business partner and manager. Meredith most recently was working at Finnish SaaS company, M-Files where she focused on serving as a business partner on all people-related matters including focusing on retention, leader development, and fostering a culture of accountability.

Meredith is a dual certified HR Professional (SHRM-CP & PHR) and holds a bachelor’s degree in business administration from San Jose State University. She is currently working on her master’s degree in human resources and employment relations through Penn State University.