Pipeline: IoT-centric Business, Technology, and Billing Challenges for CSPs

By: James Messer

CSPs must embrace rapidly evolving IoT marketplaces, technologies and services to drive new revenue and stay competitive. Whether sold directly to consumers and businesses, or through partnerships, solutions like connected cities and cars, telemedicine, utilities and agriculture, and “pureplay” connectivity solutions (LTE-M, LPWAN, 4/5G) are complicated endeavors. This is particularly true when coupled with their respective ecosystems, bundling, and partnering challenges. Considerations like the cost to serve, configurability and scalability are especially challenging in light of the numerous legacy systems deployed in many CSP environments.