Apr 11, 2023
Thought Leadership
Revenue Recognition: Don't Worry, Bill Happy Series
Once your customer has paid for and received the product or service they ordered, the transaction's over, right? Well, almost. There's one last piece of the quote-to-cash process: revenue recognition. This step enables businesses to claim the money they earn to reinvest it in talent, product development, marketing, and other initiatives that continue to grow the business.
Let's look at what businesses need to know about this final, critical step.
Revenue Recognition 101
Revenue recognition is t…
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Mar 29, 2023
Thought Leadership
Quote-to-Cash Real-Time Billing Data: Don't Worry, Bill Happy Series
Agility and the capacity for lightning-speed innovation are critical in every industry as the continued digital transformation means companies—and their customers—are finding new opportunities and new competition in equal measure. Now more than ever, businesses need consistent access to relevant, accurate usage and billing data to help spot trends, highlight customer preferences, and guide the decisions that will keep them at the top of their markets. “Standard” reporting times are no longer fa…
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Mar 07, 2023
Thought Leadership
Gotransverse End-to-End Billing Solution: Don’t Worry, Bill Happy Series
On its face, the billing process may seem quick and easy: send the customer an invoice, collect the payment, and voilà! Well, not so fast. The transaction itself is just one small part of the equation. In reality, billing comprises the entire quote-to-cash process, including everything from presales discussions with potential customers to revenue recognition.For companies looking to adopt complex billing models to meet growing customer demand for usage-based and subscription purchasing, the f…
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Collections & Dunning: Don’t Worry, Bill Happy Series
We talk a lot on the Gotransverse blog about how to set up the billing systems that enable your business to grow revenue exponentially. But what about the process of actually collecting that revenue? This process—two processes, actually—is called collections and dunning. Here, we'll closely examine what this looks like and how Gotransverse makes it easy.
What Are Collections & Dunning?
Collections and dunning go hand in hand, but each serves a slightly different purpose:
Collections is the …
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Feb 21, 2023
Thought Leadership
Revenue Leakage: Don’t Worry, Bill Happy Series
Leaks are never good news, wherever they are coming from. And the same principle applies when we're talking about leakage in billing. Revenue leakage is the slow, unintended, and often unnoticed loss of money due to minor errors or gaps in billing processes that result in customer underpayments (or missed payments).
How Serious Is Revenue Leakage?
Like that tiny drip from your pipes, it can do significant damage in short order. To put some numbers on it, MGI reports that 42 percent of companie…
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Feb 14, 2023
Product Insights
Usage and Rating: Don’t Worry, Bill Happy Series
For B2B and B2C businesses alike, the way you package and price your offerings profoundly impacts customer buying behavior. And today, more than ever, consumers are looking for two things in the way they buy: flexibility and value. This behavior means offering pricing models tailored to customer preferences and enabling them to pay for only what they need.
To make these offerings feasible, we have to look at two elements:
Usage: measuring how much of a product or service a customer consumesRat…
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Feb 07, 2023
Product Insights
Agile Monetization: Don’t Worry, Bill Happy Series
Progressive businesses constantly evolve their business models to increase revenue, grow customer bases, and strengthen their market share. And that's especially true in today's uncertain economy; for many companies, innovation is no longer about growth but survival.
However, one key criterion can make or break even the most innovative business models: whether the business’s billing system is agile enough to quickly and efficiently roll out these new products, services, and pricing models. Cust…
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Jan 26, 2023
Thought Leadership
5 Ways Billing Can Make or Break the Customer Experience
As both B2B and B2C consumers demand more control, flexibility, and value from the brands they buy from, businesses that want to attract and retain loyal customers know just how important it is to create a frictionless experience through every step of the process.
In a recent Forbes article, Gotransverse founder and CEO James Messer takes a deep dive into how billing can be used to create that seamless customer experience. “Customer billing also must accommodate new buying trends,” he says. “Ju…
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Jan 19, 2023
Company News
New Year, New Features! Gotransverse Kicks off 2023 with New Product Release
Following the banner year 2022, Gotransverse is thrilled to be diving into the new year headfirst, charting an exciting course for growth in 2023. And it all starts with a powerful new product release designed to enhance our user experience and, even more effectively, empower our clients to meet and exceed every billing goal in the new year and beyond.
New Release Highlights
You can visit our documentation sites for all the nitty gritty on this first release of 2023. Here, though, we’ll showcas…
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Jan 11, 2023
Company News
Gotransverse Wins Built In Austin's Best Places to Work Award for Third Consecutive Year
We’re starting 2023 on a high note at Gotransverse, as we’ve been honored in Built In Austin’s 2023 Best Places awards for the third year running. We’re thrilled to share that, this year, we’ve earned a place on Built In Austin's Best Places to Work for high-tech companies and professionals.
We’re in Great Company—In the Office and Throughout Austin
We are honored to win this award again this year among many incredible Austin businesses on Built In’s lists. Austin is a vibrant business communit…
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