Sep 28, 2021
Thought Leadership
Prepaid Billing, Anyone?
With more and more businesses transitioning from one-off sales and simple subscriptions into usage-based billing, there are any number of models to choose from in an effort to grow revenue, entice new customers, and encourage long-term relationships with existing customers. However, there’s one in particular that’s gaining ground in a surprising variety of industries: prepaid billing.
What Is Prepaid Billing?
Prepaid — or stored value — models allow customers to “preload” their accounts with a…
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Sep 22, 2021
Thought Leadership
Streamlining Billing & Settlements for Marketplaces
Marketplaces — online retail platforms that act as storefronts for multiple businesses — are nothing particularly new. From home goods to technology and beyond, marketplaces allow brands to leverage these platforms to find new customers. Marketplaces have been especially advantageous to small and midsized businesses looking for new ways to attract customers and bring in revenue in the ongoing wake of COVID-19.
However, as the demand for these marketplaces grows — and as marketplaces must compet…
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Sep 14, 2021
Company News
Gotransverse Is Thrilled to Join TM Forum
At Gotransverse we know that, as businesses and individuals, our networks make us stronger. That’s why we’ve invested so much time and energy into building our ecosystem, creating partnerships and integrations twith powerful platforms like Snowflake, Workday, Salesforce, MATRIXX and more. These relationships give us the ability to go even further in helping our customers implement our agile billing platform amid their quote-to-cash digital transformation and solve their most pressing business p…
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Sep 10, 2021
Thought Leadership
In Billing, One Size Doesn’t Fit All
We’ve talked a lot on this blog about how the billing process is crucial to the customer experience, which is true for both B2B and B2C companies. From the very first presales discussion on, every step in the quote-to-cash process is an opportunity to provide a frictionless customer experience — including a frictionless behind-the-scenes experience. But then why does billing so often seem like an afterthought? Because, when done correctly, the customer hardly notices it’s happening. They check …
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Aug 31, 2021
Thought Leadership
Gotransverse in Forbes: Slowing Revenue Leakage in Recurring Revenue Models
“When you have a business built on recurring revenue, revenue leakage becomes a recurring problem. Any time you have a recurring revenue or subscription-based model, the causes of lost billing revenue tend to be built into the system. To stop the leaks, you need to identify what aspects of your billing infrastructure need to be changed.” - James Messer, Founder and CEO, Gotransverse, in Forbes.
This month in Forbes, Gotransverse Founder and CEO James Messer tackled the messy topic of revenue le…
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Aug 27, 2021
Thought Leadership
Think Subscription Models Won’t Work in Your Industry? These Businesses May Prove You Wrong.
Subscription billing models seem like no-brainers for SaaS companies, streaming media services and products buyers use up and repurchase regularly. More and more, however, businesses in a wide range of industries are getting creative and adding recurring revenue models to their offerings. In fact, Salesforce found in 2019 that more than half of finance executives say at least 40 percent of their current revenues are recurring, and even more expect to reach that level within the next 5 years. Th…
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Aug 19, 2021
Thought Leadership
Two Forrester Now Tech Reports Feature Gotransverse Billing Management Solutions
The Gotransverse team is thrilled to share that Forrester has featured our billing management solution in two of its Q3 2021 Now Tech reports: B2B SaaS Recurring Billing Management Solutions and Recurring B2C SaaS Billing Management Solutions.
“The billing experience is pivotal to a customer’s journey — an experience whose emotional potency is particularly evident when something goes wrong,” says Forrester in the introduction to both reports. “But evolving business models make it harder to get …
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Aug 11, 2021
Company News
Exciting Leadership Changes in the Gotransverse Family
“The market for subscription billing and monetization technology continues to heat up, and this new leadership team gives us a competitive edge as we continue to improve our intelligent billing platform. The strategic strength of any organization resides in its people, and we have assembled a world-class team who understands billing technology and how to devise solutions that meet the evolving needs of our customers.” - James Messer, Founder and CEO, Gotransverse
This summer has seen some big c…
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Aug 03, 2021
Thought Leadership
8 Things SaaS Businesses Have to Get Right to Deliver a Frictionless Customer Experience
This summer, we were thrilled to host a webinar with PwC on how businesses can leverage billing to drive customer satisfaction and revenue growth in the rapidly evolving monetization landscape. The webinar included insights from three expert panelists:
Jared Schreff, Partner, Finance Transformation, PwCLaurie Fleet, Partner, Quote-to-Cash Transformation, PwCSean Daniel, Chief Financial Offer, GotransverseDuring the 45-minute webinar, the speakers shared rich insights into what leaders need to c…
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Jul 27, 2021
Thought Leadership
What Do IT and Billing Have to Do with One Another?
Once upon a time, billing was considered a standalone business operation. Maybe it was done manually, or maybe it one of many functions managed individually through a monolithic ERP solution. Regardless, billing was more or less accomplished in its own silo, disconnected from other business systems and operations.
This approach may still work fine for small organizations with simple billing needs, but for most companies, it’s no longer sustainable – or prudent. As business models become more co…
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