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Oct 31, 2018 Company News

Workday Rising Recap – How Gotransverse and Workday Are Going Further Together

As I reflect on Workday Rising – held Oct. 1 - 4 in Las Vegas – I continue to be energized by the customer and partner community that Workday has built and the space Gotransverse occupies within it. Personally, this was my first year attending Rising; the conference itself is an exciting juxtaposition of all that Workday represents. Workday Rising brings together a massive and passionate customer, prospective customer, and partner base excited to learn about the future features and capabilities… Read More Oct 30, 2018 Thought Leadership

What Exactly Is Mediation in Billing?

Mediation is a critical part of the billing process, but we rarely stop to talk about how it works, or what it even means. In everyday life, the term “mediation” usually refers to a means to settle disputes — one person acts as the go-between to help two conflicting parties come to a resolution. Mediation in billing is obviously a little different, but it does have a related purpose: to convert one type of data to another to prepare it for the next step in the billing process. Usage data can co… Read More Oct 23, 2018 Product Insights

9 Ways to Bill for Consumption: Gotransverse’s Usage and Rating Models, Explained

One of the key benefits of consumption-based billing is that, when it’s set up correctly and run through the proper platforms, it’s flexible enough to take advantage of a wide variety of billing models based on customers’ needs and preferences as well as the requirements of different product and service lines. Through real-time rating engines, the intelligent billing platforms that power consumption-based billing can juggle customer-specific rules for billing based on different usage models, fr… Read More Oct 16, 2018 Thought Leadership

The Lasting Benefits of Simple Subscriptions

Despite all the buzz about consumption-based product and service offerings (and we do recommend them for several reasons), the simple subscription model remains a valuable offering for SaaS, marketing, AdTech, entertainment and everything in between. Evolved from the publishing industry’s newspapers and magazines, it’s a simple concept: customers pay a set amount every period (week, month, year, etc.), and they receive their products or services at the same frequency. But the benefits for both … Read More Oct 09, 2018 Thought Leadership

Enabling Consumption-Based Services With Intelligent Billing

Organizations making the shift from traditional one-time purchases or standard subscriptions to consumption-based services require a new set of systems and processes to ensure the billing process is efficient, accurate, and easy for both customers and team members. An intelligent billing system like the Gotransverse platform enables these consumption-based services by empowering businesses to manage the entire quote-to-cash process, from order to revenue recognition, at scale. But what does tha… Read More Oct 03, 2018 Thought Leadership

Streamlining the Order-to-Cash Process

Keeping Customer Relationships (and the Bottom Line) Healthy With more and more products and services being made available online, an increasing number of consumers and corporate decision-makers are expecting that they can acquire what they want or need quickly and easily with a simple and intuitive transaction […]This doesn’t just apply to the consumer world. It is especially true in the world of Software-as-a- Service (SaaS): fail to provide an easy transaction mechanism for your SaaS solut… Read More Sep 25, 2018 Thought Leadership

Front Office, Meet Back Office

From CRMs to to credit card processors to catalog maintenance to order fulfillment to…well, you get the idea. In today’s sales world, whether your e-commerce, SaaS or service-driven, there’s a platform to automate and streamline every step of the process. Gone are the days of manual data entry and processing and all the hair pulling and human error that go along with them (and good riddance). However, with several disparate systems in place, a new risk arises: if those systems don’t integrate s… Read More Sep 18, 2018 Thought Leadership

Launch New Products and Services Faster with Intelligent Billing

In this quickly evolving, consumer-driven world, we know speed and agility are key characteristics of a successful business. When market demands or user feedback indicates the desire for new products and services, a company that can deliver quickly will keep its customers loyal and engaged, while companies whose slow or outdated product launch procedures leave their customers high and dry will find themselves struggling to maintain their bottom lines. Traditionally, organizations’ back-office s… Read More Sep 11, 2018 Thought Leadership

Does Your Organization Need Intelligent Billing?

Here at Gotransverse we talk a lot about the benefits of intelligent billing platforms, and we’re pretty convincing, if we do say so ourselves. After all, it’s what we do. But the reality is that not every organization needs intelligent billing— or maybe not quite yet. For some companies whose pricing models are simple or whose customer volume is small — and who intend to remain that way — intelligent billing might seem overkill. But for many, it’s a game changer and for others, could be a game… Read More Sep 05, 2018 Thought Leadership

Enhancing the User Experience through Centralized Customer Interactions

Have you ever called a service provider with a simple problem, only to be bounced from department to department, repeating your name and contact information over and over and getting zero results? Suddenly the “simple problem” has eaten up a significant portion of your day and left you cranky, exhausted and unlikely to continue doing business with that particular provider. If this sounds familiar, you know the negative impact a scattered back office and decentralized customer interactions can h… Read More