Jan 29, 2019
Thought Leadership
Transparency in Billing, for You and Your Customers
How often does your finance team — or worse, a customer — discover a billing error within the organization? If your answer is “more often than I’d like to admit,” you’re not alone. MGI reports that 59 percent of businesses experience significant customer friction due to billing disputes and that 42 percent of companies experience some kind of revenue leakage.
So what’s causing these complications? In most cases, the culprit is a lack of transparency in the billing process, either internal, cust…
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Jan 24, 2019
Company News
Showcasing Who We Are: Product Focused and Customer First in the MGI MRR
I’m thrilled to announce that Gotransverse has been named the leader in enterprise product offering by MGI Research in their Marketing Ratings Report: Agile Billing Solutions — A Buyer’s Guide with additional high scores in management, strategy, and finance.
According to MGI, Gotransverse has “positive momentum” going into 2019, has received a “POSITIVE rating” and “The company demonstrates a strong ability to deploy complex billing configurations with flexibility, speed, and at competitive eco…
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Jan 21, 2019
Thought Leadership
Preventing Revenue Leakage Through Intelligent Billing
A recent report from MGI revealed that 42% of companies experience revenue leakage. That doesn’t sound good (when do leaks ever sound good?), but what does it mean, exactly? “Revenue leakage” is what happens when businesses inadvertently leave money on the table. While these leaks can be on the expense side, they’re more often the result of under billing customers — or failing to bill them altogether — for the products and services they’ve used.
So if just under half of companies experience thi…
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Jan 14, 2019
Company News
The Year of Limitless Billing: Delivering No Less Than Exactly What Our Clients Need
Every day, our clients experience just how committed the Gotransverse team is to delivering features—not imposing limits. We know that billing is complicated and there is no substitute for domain experience. That’s why we are consistently rewarded for employing the industry’s top billing domain experts, and we put them to work building and deploying business-critical solutions for our clients.
Our clients know who we are, but we thought it was time everyone else had the chance to experience the…
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Jan 08, 2019
Thought Leadership
Why Every SaaS Company Should Have Usage-Based Models as Part of Their Business
Over the last few years, more and more SaaS companies have made the shift from one-time licenses to simple subscription models and then on to usage-based models, blending the traditional offerings into a more flexible, elastic billing model that charges customers for exactly what they need. And this model is becoming so popular that, according to Gartner, 30% of enterprise solutions will be billing on a pay-per-active-usage-basis.
What Is Usage-Based Billing & Why Are So Many Organizations …
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Jan 03, 2019
Thought Leadership
Capitalize on Your Digital Transformation with Usage-Based Billing Models
Here at Gotransverse, we’ve watched as company after company — in SaaS, marketing, ad tech and countless other industries — have adopted usage-based models to maximize revenue and improve client relationships. We wanted to know: Is it working? Will this trend continue? So last month, we commissioned Forrester Consulting to evaluate the current adoption, challenges and benefits of usage-based billing models.
Our driving question was this: As more firms incorporate digital products and services i…
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Dec 19, 2018
Company News
The 2018 Year in Review: Happy Holidays from Gotransverse
It seems like just yesterday I was sitting down to write the Gotransverse 2017 Year in Review, and low and behold; the holiday season is upon us again.
We’re thrilled to report that it’s been another standout year of growth at Gotransverse.
We’ve welcomed several fast-growing new customers
into the Gotransverse family, from some of the world’s largest brands. These clients — like all our clients — share our passion for creating meaningful experiences with their customers, and we’re proud to be…
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Dec 11, 2018
Product Insights
Winter ‘18 Release: Enhanced Billing in the Quote-to-Cash Process
The Winter ‘18 Gotransverse platform release focuses on product innovation, accelerating time to revenue and business integration with the latest in Dunning, usage rule improvements and upgrades to our Tax, Scheduler, Mediation, microservices and more.
“Complex pricing doesn’t just impact billing, it impacts the full Quote-to-Cash process” says James Messer, CEO of Gotransverse. “The Winter ‘18 platform release incorporates enhancements to ensure our customers’ monetization needs are met throug…
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Nov 13, 2018
Thought Leadership
Can Legacy Billing Systems Keep Up with Today’s Marketing & Ad Tech Needs?
Once upon a time, most businesses managed their billing through manual, Excel-based systems or homegrown, DIY billing platforms. And while these were perfectly sufficient at one time — when the businesses using them were small, the models fairly simplistic and the markets moving a little slower — today, it’s likely outdated legacy billing platforms are hindering more business operations than they’re supporting.
And this is especially true in the Marketing and Ad Tech industry, which is defined …
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Nov 06, 2018
Thought Leadership
The CX Advantage: Intelligent Billing for Marketing and Ad Tech
Customers’ expectations for their vendors and solution providers in every industry are skyrocketing, but the Marketing and Ad Tech space are feeling extra pressure as the wide range of vendors gives customers the luxury of being choosy. Customers in the Marketing and Ad Tech industry are looking for vendors that can parse Internet-scale volume of data and provide a high level of transparency in reporting — all while providing a simple, high-end customer billing experience.
And, in today’s world…
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