Feb 27, 2024
Thought Leadership
See a Lifetime of Value from your Billing Software with Value Realization
The key factor to achieving a successful ROI is being able to measure and realize the results. Does the ROI and business case developed during discovery actually play out? In an earlier post in this series, we talked about how ROI models are a critical step for the buying process because they show financial feasibility of the project. During that step in the journey (Value Discovery), assumptions must be made due to the inherent unknowns. Once the enterprise billing transformation takes plac…
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Feb 22, 2024
Thought Leadership
Ensure Billing Project Success Through Gotransverse Value Design
Achieving a successful return on investment (ROI) involves much more than simply switching on a new software solution. It requires a strategic approach that is both value-based and customer-centric. There is no one-size-fits-all when it comes to enterprise billing transformation. We explored in our previous post the very powerful and tailored ROI process that Gotransverse offers during the process of building a business case. In this installment we look at how Gotransverse partners with our c…
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Feb 15, 2024
Thought Leadership
Master the Art of ROI for Enterprise Billing Transformation
Crafting a bullet-proof business case is undeniably a difficult task to undertake for any project but is even more so for enterprise billing transformation projects. Not only can the business value of a billing transformation be difficult to quantify, but billing also touches virtually every area of your organization. Billing is without a doubt one of the most critical business functions of any enterprise. The transformation of an enterprise billing software solution requires a significant amou…
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Jul 21, 2023
Company News
Gotransverse Ranked in Top Quadrant for Enterprise Monetization Solutions as Featured in MGI 360 Ratings: Agile Billing Top 50 Buyers Guide
Last month, MGI released their Agile Billing Top 50 Buyer’s Guide, which highlights the top 50 leading agile billing software suppliers. Gotransverse was honored to be ranked in the top echelon —and one of only six vendors to receive a positive analyst outlook.
What Is the MGI 360 Ratings?
MGI Research is the preeminent independent analyst and research firm focusing on Agile Monetization and order-to-cash. As defined by MGI, “This report evaluates, analyzes, and scores the Top 50 leading Agile…
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Jul 05, 2023
Thought Leadership
Transparency & Simplicity: The Two Keys to FinTech Billing Success
In a recent article for Forbes, Gotransverse founder and CEO James Messer highlights two critical elements of billing in the financial technology sector: simplicity and transparency. “…it is crucial,” he says, “for fintech companies to prioritize simplicity in their offerings, ensuring easy-to-understand terms and transparent pricing to satisfy customer expectations and avoid regulatory scrutiny.”
Now, those two words—simplicity and transparency—aren’t exactly the first that come to mind in ass…
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Jun 29, 2023
Company News
Gotransverse Around the World: B2B Revenue Streams at Amsterdam Airport Schiphol
"The Royal Schiphol Group project is a real showcase for the power behind our Agile Monetization Platform and its ability to handle truly complex billing at scale." James Messer, Founder & CEO, Gotransverse
In the summer of 2020, Gotransverse opened a cloud production environment in Frankfurt, Germany, in order to better serve the European Union and enable compliance with EU-specific regulations. Our marquis customer in region has been the Dutch airport management company Royal Schiphol Gr…
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Jun 19, 2023
Thought Leadership
Is Your Debt Management & Collection System Leaving Money on the Table?
Here on the Gotransverse blog, we often find ourselves focusing on the early parts of the order-to-cash process, from usage and rating to mediation to invoicing. But what about the end of the process? The part without which there would be no revenue? We’re talking about actually collecting payments.
The process of collecting payments is, in reality, two processes often discussed together: collections and dunning. Collections is the process of trying different ways to collect payments when the d…
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Jun 14, 2023
Company News
Gotransverse Is Thrilled to Be One of Austin Business Journal’s 2023 Best Places to Work
"Austin has one of the country's most competitive and diverse job markets, and ranking as one of the Best Places to Work helps us attract and retain the best talent.”- James Messer, Founder & CEO, Gotransverse
This spring, Gotransverse was thrilled to be named by Austin Business Journal as one of the 2023 Best Places to Work in Central Texas. What we love most about this award is that winners are selected by the employees themselves, through anonymous surveys gauging satisfaction in six key…
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Jun 08, 2023
Thought Leadership
The Future of Bill Payment and AI
According to research from McKinsey, AI adoption has more than doubled since 2017, with companies that invest heavily (and smartly) in AI finding themselves ahead of their competitors in crowded markets. AI, it seems, can have a powerful impact on any industry when applied strategically, and billing is no exception.
In the dawn of what some are calling the “Payments 3.0 Era,” customer expectations for service, frictionless transactions, and personalization are higher than ever, and AI can help …
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May 23, 2023
Thought Leadership
Capitalizing on a Positive Customer Billing Experience
With more consumers embracing self-service, the opportunities for personal customer interaction are dwindling. Online interactions must be self-explanatory and designed to deliver maximum customer satisfaction. Customers who are frustrated with a user interface or dissatisfied with an online transaction, including billing, stop being customers.
Billing is the one regular interaction you have with customers, so ensuring the billing experience is positive is crucial. With the rise in subscription…
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